Digital Transformation Framework 2.0

In a bid to modernize and improve services, King Township unveiled its Digital Transformation Framework in 2024. This strategic blueprint aims to leverage technology, data and innovation to elevate Township services, engage the community and streamline business operations.

The framework is intended to be implemented through a two-phased approach. The first phase, which began in May 2024, laid the groundwork for our digital journey. The subsequent phase, concluding in 2025, will evolve based on insights gained during the first phase and the successes of initial projects.

Digital transformation is increasingly important for municipal governments. It allows them to improve service delivery, engage citizens more effectively and make data-driven decisions. This framework represents King Township's commitment to embracing digital innovation for the benefit of its residents and the community at large.